CoinHQ allows you to withdraw cryptocurrencies to a variety of external wallets. Before you can withdraw any cryptocurrency to an external wallet, you will need to whitelist a wallet address for withdrawals.
You are able to have as many whitelisted withdrawal addresses as you would like. When adding a withdrawal address, our team will verify and approve it for you. This process usually takes 24 hours, but it can often be completed in a shorter timeframe. Please refrain from contacting support regarding this process unless it has been over 24 hours and your withdrawal address hasn't been approved.
How to Whitelist a Wallet Address
To add an address, head to the Withdrawal Addresses section under Settings
Then click Add a Withdrawal Address
Now you will need to give a name to this address. It's recommended to use a name that helps you remember which wallet this address is for, such as "Exodus", "Trezor", or "Binance".
Enter your withdrawal address, double-check that it is accurate, and ensure that you have selected the correct cryptocurrency for this address.
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Please note that CoinHQ cannot be held liable if you provide an incorrect wallet address. We will get in touch with you if we notice anything unusual
Once you've entered all your information and made sure it is accurate, click Save Withdrawal Address.
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Our team will receive your request to whitelist the withdrawal address and verify it.