Recovering Crypto Estate from CoinHQ
Losing a loved one is hard enough, but it can be even more challenging if you are left with the responsibility of managing their digital assets. At CoinHQ, we understand that recovering assets from a deceased family member's account can be a difficult process. That's why we have created a process to help you transfer the assets in the easiest manner possible.
If you inherit or otherwise become the owner of a deceased family member's CoinHQ account, the first step is to contact us and make us aware of the situation. One of our analysts will work with you throughout the process. You can contact us by email at [email protected] and let us know that you're seeking to recover the account of a deceased individual.
What we'll ask for
When you contact us, we will ask for the following documents:
Last Will and Testament - AND/OR - Probate Documents (either Probate, Letters Testamentary, Letters of Administration, Affidavit for Collection, or Small Estate Affidavit)
Current, valid government-issued photo identification of the person(s) named in the Letters Issued
A letter signed by the person(s) named in the Probate Documents instructing CoinHQ on what to do with the balance of the CoinHQ account
If any documents are missing, please let us know, so we can assist you. We understand that dealing with digital currency can be confusing, especially during difficult times. Our support staff is happy to help you, and we will answer any questions you may have and walk you through the process.
Please keep in mind that the required documentation and processes may differ depending on your region, residence, and individual situation. If we need additional information, we will request it via email.
Can I name a beneficiary on my CoinHQ account?
Unfortunately, it is not currently possible to name a beneficiary directly within your CoinHQ account. Typically, naming a beneficiary on your CoinHQ account would be done with your estate planning attorney. Like most other assets, the ownership of your CoinHQ account would be transferred according to your will or other arrangements made with your legal counsel. In the event of your death, we would follow our standard ownership transfer procedures described above.
We understand that dealing with the loss of a loved one can be a difficult process. We want to make the process of recovering your family member's digital assets as smooth and stress-free as possible. Please don't hesitate to reach out to us if you have any questions or if we can assist you in any way.