Our live estimates are a way for customers to get a quick view on an estimation of what they will receive with their order. It does not represent what you will receive once payment is made and the transaction has been executed.

Crypto operates 24/7/365 a year and can be traded on multiple different exchanges. Because of this, each exchange will have a different live price, although often close, this makes cryptocurrency have an estimated live value. No centralized point of pricing exists. Cryptocurrency is a completely open, decentralized traded market.

When it comes to buying cryptocurrency through CoinHQ, we give you a live estimate of what the cryptocurrency you receive may be. The amount of cryptocurrency you receive will be confirmed and executed once we have received payment and sourced the cryptocurrency from the open market.
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From the time of giving you an estimate, to receiving payment and executing the transaction sourcing the cryptocurrency, the market will move. This is why we can only provide an estimate and not a confirmed amount of receivable cryptocurrency.

When it comes to selling cryptocurrency through CoinHQ, we give you a live estimate of what the NZD value of the crypto you are selling is. The amount of NZD you receive may differ and will be confirmed once we have sold the cryptocurrency and have confirmed the NZD amount received from sale.
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From the time of giving you an estimate, to sending the cryptocurrency to an exchange to be sold to the market, the value of your cryptocurrency will move. This is why we can only provide an estimate and not a confirmed sale value until the transaction is complete.